Terms of Sale
Effective date: November 13, 2026
These Terms of Sale apply when you buy from The Purple Jester at thepurplejester.com (the "store"). The store is operated by TWISTED JESTER INC, El Paso, Texas ("we", "us"). By placing an order you agree to these terms, our Returns & Refunds policy and our Privacy Policy.
Our items
Most of our items are pre-owned and one of a kind. The photos show the actual item you'll receive. We inspect each item and describe its condition as accurately as we can, but pre-owned items can show normal signs of age and use. If you have a question about an item, please email us before you buy.
Brand names in item titles describe what the item is. We're an independent reseller. We aren't affiliated with, sponsored by or endorsed by those brands, and we don't claim that any brand owner made, approved or stands behind a particular item.
Availability and holds
Because our items are one of a kind and are also offered through other sales channels, an item can sell elsewhere at any time. When you start checkout, we hold the items in your cart for about 30 minutes. If you don't finish checkout, the hold ends and the items become available again.
If an item sells elsewhere before we can process your order, we'll cancel that item and give you a full refund for it, including any sales tax and shipping charged for it.
Prices and payment
Prices are in US dollars. Payment is taken at checkout through Stripe, our payment processor. We don't see or store your full card number.
If you choose a pay-later or other payment option offered at checkout, such as Klarna or Cash App Pay, that provider's own terms also apply.
If an item is listed at an obviously wrong price, or we suspect fraud, we may cancel the order and give you a full refund. We'll tell you by email if that happens.
Sales tax
We charge Texas sales tax (8.25%) on orders shipped to Texas addresses, including the shipping charge. Orders shipped outside Texas aren't charged Texas sales tax. Tax is shown in your cart and at checkout before you pay.
Shipping
We ship within the United States only. Shipping is calculated in your cart by destination, from El Paso, Texas, and you choose USPS Ground Advantage or UPS Ground before you pay. Items from our own stock ship within 1 to 2 business days after your order (excluding weekends and holidays) unless the item page says otherwise. You'll get tracking by email when your order ships.
Delivery dates are carrier estimates and aren't guaranteed. For delivery by Christmas, please order by December 14, 2026.
If we can't ship your order within the time we've stated, we'll email you before that time with a new shipping estimate, and you can cancel the order for a full refund.
Once we hand your package to USPS or UPS, it's in the carrier's hands, and the risk of loss passes to you. We don't refund or replace packages that are lost or damaged in shipping, and items damaged in shipping can't be returned under our 30-day policy. Items damaged in shipping don't count as "not as described."
Questions about a delivery? Email us at sales@thepurplejester.com.
No local pickup
We don't offer local pickup. All orders are shipped.
Returns and refunds
Most items can be returned within 30 days of delivery for a refund to your original payment method. You pay return shipping unless you received the wrong item or it isn't as described. Items marked final sale can't be returned unless they're the wrong item or not as described. Packages lost or damaged in shipping aren't refunded, replaced or eligible for a return (see Shipping above). The full policy is on our Returns & Refunds page, and that page controls if anything here differs.
Sold as is, no warranty
EXCEPT FOR OUR ITEM DESCRIPTIONS AND PHOTOS AND OUR RETURNS & REFUNDS POLICY, ALL ITEMS ARE SOLD "AS IS" AND "WITH ALL FAULTS," AND WE GIVE NO OTHER WARRANTY, EXPRESS OR IMPLIED. TO THE FULLEST EXTENT THE LAW ALLOWS, WE DISCLAIM ALL IMPLIED WARRANTIES, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
This doesn't change our Returns & Refunds policy: you can still return eligible items within 30 days of delivery, and wrong or not-as-described items are covered as that policy explains. Packages lost or damaged in shipping aren't refunded or replaced. It also doesn't limit any rights you have under applicable law that can't be waived.
Limitation of liability
To the extent the law allows, our total liability for any claim about an order is limited to the amount you paid for that order, and we aren't liable for indirect or consequential losses. These limits don't apply to fraud, gross negligence, intentional misconduct, or personal injury, or to any liability that can't be limited under applicable law.
Governing law
These terms are governed by the laws of the State of Texas, without regard to its conflict-of-law rules. Any dispute will be handled in the state or federal courts in El Paso County, Texas, unless the law where you live gives you the right to bring it where you live. Either of us may bring a qualifying claim in small claims court.
Changes
We may update these terms from time to time. The version posted when you place your order applies to that order.
Contact
The Purple Jester is operated by TWISTED JESTER INC, El Paso, Texas. Email sales@thepurplejester.com.